Face to face training courses
Do you want to know more about Alfen charging stations and applications? Sign up for one of our face to face training courses! Our hands on , face to face training program has been developed by specialists of Alfen and always contains the latest information on products and functionalities of Alfen charging stations. The training program has been developed for various target groups: resellers, product specialists, installers and service technicians. There are specific training modules for each target group.
There are 4 face to face training courses you can follow at Alfen. These course are interactive and during the training you will immediately get to work with practical situations. This way you will immediately learn how our products can be applied. The program contains two learning paths: the commercial and the technical learning path. There are two training courses for each learning path. You always follow the basic training first and then the expert training. Each training takes one day (09:00-17:00) and is given in Almere. It is possible to follow the basic and expert training of one of the learning paths directly after the other. It is also possible to follow the two basic courses directly after each other. See below for more information.
1. Commercial training Basic: Reseller
Content
The reseller training is a complete training about Alfen products. During the training you will learn more about the market of EV charging stations, the different Alfen charging stations and where they can be used. You will also get an introduction to the back office systems, relevant standards, what is important when managing installers, application of smart charging functionalities and service conditions and possibilities on charging stations will be discussed.
For whom?
The training is suitable for project managers and sales managers who sell or will sell Alfen charging stations. It is important to have some basic knowledge of electric transport and charging.
2. Commercial training Expert: Product
Content
During the product training we go deeper into the product knowledge of Alfen charging stations. With a tender or project application as a case study, we look at the applications of Alfen charging stations, the possible configuration, ordering and logistics, the components in Alfen charging stations, back offices, firmware and relevant standards.
For whom?
The product training is suitable for people in commercial positions and specialists who manage projects with Alfen charging stations on a larger scale. For example, a tender or large-scale procurement. These include product managers, technical managers and bid managers. Participants have first attended the Reseller training course.
3. Technical training Basic: Installation
Content
During the installation training you will learn more about installing Alfen charging stations. We cover how to do a survey, how to install the product, cabling, installation protection, commissioning the product, configuring using the ACE Service Installer (including configuring smart charging), delivering the installation and error codes and troubleshooting.
For whom?
The training is suitable for anyone who carries out, controls or supports installation work. Think of installation project leaders, work planners, installation team leaders or technical support installers.
4. Technical training Expert: Service
Content
During the service training we go deeper into the technical knowledge of the product. On the basis of various cases, we learn more about the product knowledge and components, prepare a site visit for service, investigate malfunctions and determine possible solutions. Various service forms offered by Alfen are also discussed.
For whom?
The training is suitable for anyone who directs or supports service work. Think of project leaders service and maintenance, work preparers service and technical support engineers. Participants first followed the Installation Training.
Price face to face training courses
The price of one day of training is € 419,- per participant excluding VAT. Lunch is included. Possible accommodation costs are not included.
By registering for a training course, you declare that you have read and agree to our training conditions.
Would you like more information? Send an email to training@alfen.com.
