eLearning Solutions

Online training courses on Alfen EV charging stations

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eLearning Solutions

Are you interested in learning by yourself, in your own time about EV charging? Learn in our eLearnings how to prepare for an installation, carry out an installation, commission, configure and/or service a Alfen charging station (or a whole loading plaza, for that matter) .  Alfen offers two suites of training modules that can be taken on your own time.

Try out an example of our elearnings for free!

1. Installation and configuration of Alfen Charging Equipment eLearning

This suite  for aspiring installers and resellers who want to provide the best services and advice to potential customers, covers the basic installation, choosing the correct electrical safety devices, choosing correct wiring, configuring, testing, commissioning and handing over the charger. Plus how to solve installation faults using our software tools.

It consist of the following modules:

Module 01 - The basics of EV Charging

Introduction to EV charging, for instance difference between AC and DC, Type 1 and Type 2 plug, what is a charging pass

Module 02 - Introduction to Alfen Charging Equipment

Learn everything you need to know about our Alfen chargers: their functionalities, technical specifications and unique selling points

Module 03 - Preparing an Installation

How to prepare your installation, pre-inspection of site, practical considerations beforehand and what tools to use

Module 04 - Installation of Single and Double Socket Chargers

Basic installation, choosing the correct electrical safety devices, choosing correct wiring, showing the customer

Module 05 - How to Configure an Alfen charger

Specific installation requirements and how to configure Alfen features

Module 06 - Error Codes and Basic Troubleshooting

Where to find error codes, how to solve installation faults, providing solutions to common errors, also via OCPP

Module 07 - Configuration of Smart Charging solutions

How to set up an SCN using ACE Service Installer and configure a Socomec ModBus TCP/IP device

2. Troubleshooting and Servicing Alfen Charging Equipment eLearning

This eLearning is designed for field service technicians, both beginners and advanced, who are responsible for servicing Alfen charging stations. The programme covers troubleshooting with our configuration tool, troubleshooting and interpreting fault codes and identifying installation errors. Also covered are smart charging, back office connectivity and analysing log files. Finally, you will learn to identify hardware defects and replace faulty components.

It consist of the following modules:

Module 01 - The basics of EV Charging

Introduction to EV charging, for instance difference between AC and DC, Type 1 and Type 2 plug, what is a charging pass

Module 02 - How to Configure an Alfen Charger

Specific installation requirements and how to configure Alfen features

Module 03 - Error Codes and Basic Troubleshooting

Where to find error codes, how to solve installation faults, providing solutions to common errors, also via OCPP

Module 04 - Performing Field Service - Eve Single

How to recognize faulty parts and most common parts replacements of Eve Single in detail

Module 05 - Performing Field Service - Double Socket Chargers

How to recognize faulty parts and most common parts replacements of Eve Double in detail

Module 06 - Advanced Troubleshooting

Troubleshooting with configuration tool, including smart charging and back office connectivity, understanding the logging

Module 07 - Configuration of Smart Charging solutions

How to set up an SCN using ACE Service Installer and configure a Socomec ModBus TCP/IP device

Module 08 - Installation Inspection and Warranty

How to recognize Installation and Backoffice errors in the field and apply Alfen's warranty policy

Contact

If you can't wait to get started, want to find out more about our eLearning offerings, want to order just one module or for your whole group? Send us a mail!